Privacy policy

Privacy Policy

Last Updated: August 1, 2024

CLAVEROL STUDIO (hereinafter "claverol studio," “we,” “us,” or “our”) owns and operates www.claverolstudio.com, its affiliated websites and applications (our “Sites”), and provides related products, services, newsletters, and other offerings (together with the Sites, our “Services”) to art and design lovers around the world. Please read our terms of use for detailed information about our Services and your legal obligations.

This Privacy Policy (the “Policy”) is intended to provide you with information on how we collect, use, and share the personal data (also referred to as personal information) of individuals who are external to our organization, including visitors of our Sites, users of our Services, applicants for employment, and artists (collectively, “you” or “your”). Personal data is generally any information about you - an identified or identifiable natural person. This Policy also describes your rights regarding use, access, and correction of your personal information.

If after reading this Policy you have additional questions or would like further information, please get in touch with us.

PERSONAL DATA WE COLLECT AND HOW WE USE IT

We collect and process personal data only for lawful reasons, such as our legitimate business interests, your consent, or to fulfill our legal or contractual obligations. We do not request highly sensitive data, such as health or medical information, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or data concerning a person's sex life or sexual orientation. We do not intentionally process highly sensitive personal data and reserve the right to reject or delete it.

Information You Provide to Us

Most of the information claverol studio collects is provided by you voluntarily while using our Services.

Here are the categories of personal data that you voluntarily provide to us:

  • Name, email address, and any other contact information that you provide by filling out claverol studio forms
  • Billing information, such as credit card number and billing address
  • Work or professional information, such as your company or job title
  • Unique identifiers, such as username or password
  • Demographic information, such as age, education, gender, interests, and ZIP code
  • Details of transactions and preferences from your use of the Services
  • Correspondence with other users, galleries, or auction houses that you send through our Services, as well as correspondence sent to claverol studio. 

We use the personal data you provide to us for the following business purposes:

  • Set up and administer your account
  • Provide and improve the Services, including displaying content based on your previous transactions and preferences
  • Answer your inquiries and provide customer service
  • Marketing and advertising of our Services, including our newsletters (please see the Your Rights/Opt Outsection below for how to opt out of marketing communications)
  • Post testimonials about our Services (only with your consent)
  • Prevent, discover, and investigate fraud, criminal activity, or violations of our Terms of use
  • Secure the Sites and our Services
  • Administer contests and sweepstakes you entered

Information Obtained from Third-Party Sources

claverol studio may obtain credit information about you from an outside credit reporting agency to help us with customer authentication and credit-related decisions. 

If you provide personal information about others, or if others give us your information, claverol studio will only use that information for the specific reason for which it was provided.

Information We Collect by Automated Means

Cookies

A cookie is a piece of information that a web server may place on your computer when you visit a website. While cookies can be used to identify a user’s computer, they do not contain information that can be used to identify a user by name. claverol studio and its partners use cookies and similar technologies on certain pages to help analyze webpage flow, customize services, content, and advertising, as well as measure promotional effectiveness. claverol studio may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information. Cookies may be permanent or temporary (also called session cookies).

Here are some notes about cookies:

  • You may disable cookies if your browser permits—the exact procedure will vary from browser to browser, but on most browsers the help section will tell you how to prevent your browser from automatically accepting cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether
  • claverol studio offers certain features that are available only through the use of cookies, therefore if you disable cookies, you may not be able to enjoy the full functionality of our Services
  • claverol studio also uses cookies in My Account to help identify you and maintain your signed-in status

Analytics and Advertising

claverol studio uses Google Analytics and other analytics companies to provide a web analytics service to our Sites. The information generated by your use of the Sites (including your IP address) will be transmitted to and stored by analytics companies on servers in the United States. artnet will use this information for the purpose of evaluating your use of the Sites, compiling reports on website activity for website operators, and providing other services relating to Site activity and internet usage.

claverol studio partners with third-party advertising companies which use cookies or similar technologies to collect and use your browsing information (e.g., persistent IDs, browser type, time and date, page visits, and other information) during your visit to our Sites to provide advertisements about goods or services likely to be of greater interest to you (i.e., interest-based advertising). They may also use persistent identifiers to track your internet usage over time and across other websites in their networks beyond our Sites. claverol studio does not provide these companies with personal data such as your name, address, telephone number, or email address.

claverol studio also uses Google Analytics Demographics Reports and Remarketing to advertise online. Third-party vendors, including Google, may show claverol studio ads on sites across the internet. claverol studio and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on past visits to the claverol studio Sites.

Log Files

claverol studio uses your IP address to help diagnose server problems, and to administer our website. artnet uses your IP addresses to analyze trends and gather broad demographic information for aggregate use.

Every time you access an claverol studio Site, some data is temporarily stored and processed in a log file, such as your IP addresses, the browser types, the operating systems, the recalled page, or the date and time of the recall. This data is only evaluated for statistical purposes, such as to help us diagnose problems with our servers, to administer our sites, or to improve our Services.

HTML5

We use Local Shared Objects, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our Sites or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.

Do Not Track

Your browser or device may include “Do Not Track” functionality. claverol studio’s information collection and disclosure practices, and the choices that we provide to customers, will continue to operate as described in this Privacy Policy, whether or not a “Do Not Track” signal is received.

HOW WE SHARE YOUR INFORMATION

claverol studio shares the personal data we collect as described above with third parties for the business purposes described in this Privacy Policy. claverol studio does not sell, rent, or lease your personal data to third parties, and claverol studio does not transfer your personal data to third parties for their direct marketing purposes.

claverol studio may share your personal data with third parties as follows:

  • With service providers under contract to help provide the Services and assist us with our business operations (such as our direct marketing, payment processing, fraud investigations, bill collection, affiliate and rewards programs, and co-branded credit cards)
  • As required by law, such as to comply with a subpoena, or similar legal process, including to meet national security or law enforcement requirements
  • When claverol studio believes in good faith that disclosure is necessary to protect rights or safety, investigate fraud, or respond to a government request
  • If claverol studio is involved in a merger, acquisition, or sale of all or a portion of its assets; in such a case, you will be notified via email and/or a prominent notice on the Sites of any change in ownership, or uses of your personal data, as well as any choices you may have regarding your personal data
  • With other users of the Services that you interact with to help you complete a transaction

There may be other instances where we share your personal data with third parties based upon your consent.

INTERNATIONAL TRANSFERS

The personal data we collect within your country may be transferred outside of your country to claverol studio or its third-party contractors or service providers (mentioned above) for the purposes described in this Privacy Policy. As required by law, we rely on adequacy decisions, appropriate safeguards, or derogations when we transfer personal data across international borders.

HOW WE STORE AND SECURE YOUR INFORMATION

claverol studio retains your information for as long as your account is active or as needed to provide you Services. claverol studio will retain and use your personal data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

All information you provide is stored on a secure server, and claverol studio follows generally accepted industry standards to protect the personal data we process both during transmission and once received. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Absolute security of your information cannot be guaranteed, and any transmission of data is at your own risk.

LINKS TO OTHER WEBSITES

The claverol studio Sites include links to other websites whose privacy practices may differ from that of claverol studio. If you submit personal data to any of those sites, your information is governed by their privacy statements. claverol studio encourages you to carefully read the privacy policy of any website you visit.

claverol studio Sites include widgets, which are interactive mini-programs that run on our Sites to provide specific services from another company (e.g., displaying the news, opinions, music, etc.). Personal data, such as your email address, may be collected when you click on a widget. Cookies may also be set by a widget to enable it to function properly. Information collected by any widget is governed by the privacy policy of the company that created the widget.

PRIVACY POLICY CHANGES

If we modify this Privacy Policy, we will post the updated version on our Sites. It is your responsibility to periodically review this Policy, and you are bound by any changes to it by using our Services or continuing to affiliate with us after such changes have been posted.